Since 2001, we provide business fiber connectivity with true "business support". We proactively monitor your connection and provide local support that you can depend upon. You can focus on your business while we help manage your network.
You will rarely have to call us. Unlike, our competitors that are spread thin trying to be everything to everybody, our focus is the fiber network. We don't provide DSL or T1 services. We don't provide a consumer cable modem and call it business class. We don't sub-out our support. We don't utilize call centers full of minium wage message takers located out-of-state or out-of-the-country.
Our customer database was designed with instant support in mind. If you call us, you don't need a ticket number or circuit ID. In just seconds, we look you up by your name or company name. Instantly we discover your circuit IDs and fiber service details. After quick verification, we immediately begin helping you.
Sure we have a ticket system, but you don't need to open a ticket. Very few of our customers have ever had to open a ticket. Because, there is no wait for a call back. There is no level-zero tech that calls you back within an hour that beings by asking you non-tech questions before investigation begins.
We are very competitive. We are not the cheapest. Who wants that when your office productivity suddenly drops to zero. When your productivity loss can be measured in hundreds of dollars per minute, the last thing you need is to be waiting by the phone for a level-zero tech to call you back.
At Fiber Internet Center you just don't just buy a circuit, it comes with support that provides you with piece-of-mind in knowing we're in business to help make your business successful. We back up what we say with our written Service Level Agreement.
Focused on Service & Support are the main reasons to choose Fiber Internet Center.
Our regional phone numbers are on the bottom of every page.